SHIPPING AND RETURNS

What You Need to Know

Shipping & Returns

 

We offer fast shipping to the United States and Internationally. All items ship via USPS Priority Mail. Please allow 24-48 hours before orders ship.

 

Returns

 

Although we do not accept returns and all sales are final, we do want all of our customers to be truly happy with their purchase. If, for some reason, you are not satisfied with your product, please email us at info@eccotherapy.com

 

 

International Shipping

 

Eccotherapy ships internationally to most countries were laws allow. If you do not see an option for your country, please email us at info@eccotherapy.com

 

At this time, all international orders are shipped via USPS and take approximately 7-10 business days for delivery (unless your address qualifies for other shipping options.)

 

Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.

 

We will notify you of any complications with your credit card.

 

Eccotherapy strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

 

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that cannot be delivered due to an address error, or orders seized by Customs.

 

Additional Information

 

For any questions regarding returns or shipping information, please contact us at

 

info@eccotherapy.com